1. Information We Collect

• Personal Information: When you schedule an appointment, fill out a form, or contact us, we may collect personal details such as your name, address, email, phone number, date of birth, and insurance information.
• Health Information: To provide optimal dental and orthodontic care, we collect health-related information, including medical history, dental records, treatment plans, and any relevant health conditions.
• Website Usage Data: We may collect non-personal information about how you interact with our website. This includes IP address, browser type, pages visited, and the date and time of your visit.

2. How We Use Your Information

• To Provide Services: Your information enables us to deliver personalized dental and orthodontic care, schedule appointments, and develop effective treatment plans.
• Communication: We use your contact details to send appointment reminders, respond to inquiries, and provide updates about our services or policies.
• Billing and Insurance Processing: Personal and health information is used to process payments, handle billing inquiries, and communicate with insurance providers regarding claims.
• Improving User Experience: Website usage data helps us enhance our website's functionality and content to better serve you.

3. Disclosure of Your Information

• With Your Consent: We will share your information with third parties only when you have given explicit consent.
• Service Providers: Trusted third-party service providers may access your information to perform tasks on our behalf, such as payment processing or IT services. They are obligated to keep your information confidential.
• Legal Obligations: We may disclose your information if required by law, regulation, or legal process.
• Protection of Rights: Information may be disclosed to protect the rights, property, or safety of Laguna Dental and Orthodontics, our patients, or the public.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience. Cookies are small files stored on your device that help us understand your preferences. You can disable cookies through your browser settings, but this may affect website functionality.

5. Data Security

We implement robust security measures to protect your personal and health information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

6. Third-Party Websites

Our website may contain links to external sites not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their privacy policies.

7. Children's Privacy

We are committed to protecting the privacy of children. Our services are not directed to individuals under 13 years of age, and we do not knowingly collect personal information from them without parental consent.

8. Your Rights and Choices

• Access and Correction: You have the right to access and correct your personal and health information. Please contact us to make any changes.
• Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in any email or by contacting us directly.
• Do Not Track Signals: Our website does not respond to Do Not Track signals. However, you can adjust your browser settings to refuse cookies.

9. HIPAA Compliance

Laguna Dental and Orthodontics complies with the Health Insurance Portability and Accountability Act (HIPAA). We are committed to maintaining the confidentiality of your Protected Health Information (PHI) and use it only as permitted by HIPAA regulations.

10. Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.